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Termite FAQs


  • What do termites look like?

    Subterranean termites are similar in sizes comparing to ants, which is why people often got confused between the two species. However, if you look closely, both termites and ants have their own distinct characteristics. Check out our termite identification guide to learn more about the differences between termites and ants.


  • Are white ants and termites the same?

    Yes, termites are sometimes known as white ants, although the term “termites” is more accurate. Our white ant treatment services are therefore exactly the same as our termite control solutions. Take a look at our termite species guide for more information about termites.


  • Do termites eat treated teak wood?

    No, they do not, but they can use treated logs and footings as a bridge into your house.


  • Are termites covered under home insurance?

    No. Most home insurance policies DO NOT cover damages done by termites. Hence, regular termite inspections by the termite experts are important so that early detection of any termite activities can be made to lessen your risk of costly damages.


  • How do I know if my home is infested with termites?

    Termites aren’t easy to spot. There are tell-tale signs like mud tunnels, but termites can be very clever at hiding their tracks. Learn few common signs of termites that you might find around your home or business premises.


  • How do termites enter my home?

    Termites can squeeze through very small cracks and holes. This means that termites will either enter your home using timber in contact with the ground or via “mud tunnels” from the ground through cracks in concrete or pipe penetrations through the slab or foundation walls.


  • How quickly can termites infest a house?

    Termites are always looking for new sources of food, so if they discover a large amount of wood in or around your house which isn’t properly treated, they could move in the same day.


  • How do I get rid of termites?

    If you discover termites in your home or business property, you should not attempt to get rid of them yourself. If termites are disturbed, they will simply re-route their activity to another area. Give our termite specialists a call immediately or take a look at our termite treatments.


  • Is ‘Do It Yourself’ termite control an option?

    DIY termite control or DIY termite treatment is a bad idea, as identifying the termites is a very important step towards successfully treating termites. DIY termite traps are not effective, as disrupting termites could mean that they re-route to attack another area of your home. You may read more about the disadvantages of DIY termite solutions here.


  • When is the best time to have a termite treatment?

    A treatment for termites can be proactive or reactive. Treatments are generally indicated whenever you notice termite activity; however our baiting and monitoring solutions are two-pronged approach to termite control. The under-ground bait stations can be left monitoring all year round for termite activity, so when termite activity does increase our technicians can add bait to eliminate the termite colony.


  • What kind of termite protection plan do you provide?

    At Rentokil, we provide a wide range of termite control solutions that are tailored specifically for your particular needs. You may check out the termite control page for information.


  • Are your treatments safe for my family?

    All of our termite bait is non-toxic and not harmful to children, pets or adults. For more information about our termite treatments, please see the treatments section.


  • How can I prevent termites?

    There are simple and very practical steps you can take to greatly reduce the chances of an infestation. Find out what you can do to minimise your risk of termite infestations with these proactive tips.


  • How should I choose a termite control treatment and pest control company?

    Most people would look for a well-established company which has the ability to support you and your home for years to come. Besides continuously developing latest pest control innovations, the service provider also need to have experienced and licensed Termite Control Technicians who understand your local area.